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Copyright © 2019. Brows by Geneva. All Rights Reserved.

Policy

STUDIO

  • No guests allowed in the studio.

    • Exception: clients who need a translator and clients who have disabilities

 

LATE POLICY 

  • Appointments will be canceled and no refunds will be given if the client is more than 15 minutes late to their appointment.

  • Anyone who is late 15 minutes will be considered a no-show and will be subject to our cancellation/no-show policy. No exceptions.

 

CANCELLATIONS/NO-SHOWS

  • Cancellations less than 48 hours forfeit deposit & must pay another deposit to reschedule. No-shows and cancellation less than 24 hours forfeit deposit and in order to reschedule must pay service in full. 

 

RESCHEDULING

  • To reschedule and transfer your deposit, please contact us 7 days before your appointment. Rescheduling may result in a price change depending on the current pricing for that time period.

  • To reschedule less than 7 days, a new deposit will need to be made.

DEPOSITS

  • All deposits are non-refundable. No exceptions.

TOUCH UPS

  • Touch up appointments are for existing clients ONLY. If you have previous work by another artist your first session will be considered a cover up/color correction.

HEALTH CLEARANCE

The following are a few issues that will NOT qualify a person for any permanent make up procedure:

  • Anyone under the age of 18

  • Is currently pregnant, breastfeeding, or nursing

  • Has aged skin that is extremely thin or severely wrinkled

  • Has a present open wound

  • Taking steroid medications

  • Has a bacterial or viral infection

  • Has transmittable; blood conditions like AIDS, HIV, Hepatitis

  • Allergic to anesthetics, makeup, colors, tattoo inks, etc.

  • Suffer from bleeding disorders such as hemophilia and/or healing disorders

  • Suffer from keloid and hypertrophic scarring

  • Active skin diseases such as skin cancer, psoriasis, eczema, and undiagnosed aches or blisters

  • Currently using or have taken Accutane and other steroids within the past year

If you have the following, please consult and obtain a doctor’s note prior to your appointment:

  • Is currently pregnant, breastfeeding, or nursing

  • Has cancer and undergoing chemotherapy

  • Have diabetes and/or/ under doctor care

  • Have high blood pressure, heart conditions, glaucoma, or mitral valve disorder

  • Using blood thinning prescriptions

  • Have seborrheic dermatitis

If you have any of the above condition, please consult a doctor and bring a doctor’s clearance note. Failure to do so will result in appointment cancellation forfeiting your deposit and a 100% full service charge.