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Copyright © 2019. Brows by Geneva. All Rights Reserved.

Terms & Conditions

Terms & Conditions for Classes

  • All payments are 100% non-refundable. 

  • You are able to transfer your deposit to a different course date within 2 weeks of your enrolled course date.

  •  Secure your seat in the course with a full payment of the total course cost. You may pay with a debit/credit card (with an additional 2.5% processing fee) or with a cashier’s check or cash (with no additional fees). 

  •  You will need to submit these following required items: DUE DATE IS 3 WEEKS BEFORE YOUR TRAINING DATE!!

    • Copy of Tattoo license (only for advanced class)

    • Copy of Bloodborne Pathogen Training certificate 

    • Registration form  

    • Proof of Permanent Makeup training REQUIRED! Please email a copy of your certificate(s). Must have minimum of 35 hours of fundamental training. (only for advanced class)

  • Sign both of our required contracts and email back to us. 

    • Class Restriction Agreement and Application

    • Training Deposit and Refund Policy

 

Terms & Conditions for Services

  • Ensure to arrive at least 5 min before your appointment, please do not arrive earlier than 15 min.

  • ​Make sure to arrive without makeup on the areas being treated.

  • ​Please arrive to our studio without kids or pets.

  • ​No food is permitted inside studio.

  • ​Any client that does not show for a scheduled appointment will forfeit their deposit and will be required to pay for any future appointments in full, prior to their scheduled appointment.  No exceptions.

  • ​Scheduled appointment cannot be held without deposit.

  • ​A $50.00 deposit is required to schedule your appointment at the time of scheduling. However deposit will be credited towards procedure fees on the day of your appointment. Remaining balance will be due the day of the appointment.

  • ​A 48 hour cancellation notice is required to cancel an appointment. If you fail to cancel your appointment within the 48 hours, you will forfeit your deposit.  No exceptions. An additional deposit will be required to make a new appointment reservation.  If 2 appointments are missed or canceled, payment in full for services scheduled will be due prior to the scheduled date.

  • ​To avoid unfair delays to clients, if you are more than 15 minutes late to your appointment it will be necessary to reschedule.  Regardless of unforeseen circumstances that may arise which could force you to postpone/reschedule your procedure, however please understand that such changes affect not only me, but other clients as well. If you choose to reschedule your appointment, a minimum 24 hour advance notice is mandatory or the deposit becomes non-refundable. If you DO NOT reschedule you will lose your deposit and any other future appointments will require another $50 deposit to secure your appointment.

  • It is required to have your follow-up up appointment within 6-8 weeks after your original procedure. If you fail to come in for your touch up, cancel after 24 hours you understand that my your touch up will be pushed back far beyond the 10 week mark.

  • ​All deposits and procedures are non refundable.

  • ​We accept all major credit cards and cash payments.

  • ​We reserve the right to reschedule any appointment within 24 hrs due to any unforeseen circumstances.